Visit Bob's Discount Furniture in Robinson Township, PA to shop quality furniture at untouchable values.
When we finally need to use it, which is rare for us - I was passed around for over 1 month from agent to agent with a different set of instructions.
BOB'S Customer service alone would not even get 1/2 star from.
View In Your Room, view In Your Room, financing.
Once we finally got to representative 4, she walked me through an hour process, over the phone, so we could file the goof vcf coupon code 2016 proof claim together, only to tell us the damage was not covered!No need to pine for my natural beauty Celeste.I cogo discount code work with them to ensure my furniture is designed with you in mind, and made with quality materials like real wood.As always, there are free cookies, coffee, candy and ice cream to enjoy while you plan your dream home!Sit back, relax and enjoy my hassle-free BOBtastic Delivery Experience.Train your staff on your brand and services, and invest in proper customer service efforts if you want to maintain customer relationships.
Thursday, November 22nd: Closed, friday, November 23rd: Opening at 9am.
A luxurious sleep for less, kick back on my epic recliners!
At this point, I finally decided to call customer service and corporate, who were my representatives 5 and 6, who again said "we are sorry, and nothing we can." No refund on the goof proof protection overall and no furniture repairs.
That huge buying power means that I pay less.
My husband and I purchased goof proof protection based on the information provided by the sale associate - we would be covered for pet damage, including rips and tears.Holiday Hours: Wednesday, November 21st: Closing at 6pm.Dine in style, dining tables, sectionals, recliners.Representative 1 made us take photos and complete forms to file a claim, but once submitted BOB'S came back and said it was not "manufactured damage because the representative provided incorrect information.Browse the showroom for affordable bedroom sets, living room sets, dining room collections, mattresses and more.1, 2018, bob's has to have the worst customer service I've ever experienced.The corporate group seems to think way too lightly of their sales associates not providing the correct information, which was clearly the response from our final conversation.I have spoken with a minimum of 6 representatives to resolve an issue, over the course of ONE month (hours of time each with misinformation on how Goof Proof protection works and NO sincere resolution.