They offered me a 25 off coupon on my next purchase which begs the question- did they read my e-mail?
I believe she was trying to be helpful however at this point I was more than frustrated.
Ron Proskey update week later Sunglass Hut e-mailed me saying they were sorry I two payments were taken out of my checking.
But they know well enough that chances are low any one consumer can do anything about.I am also going to return these sunglasses and make a purchase elsewhere.On Wednesday I called back, spoke with someone else who said I needed to contact Customer Service because the store couldnt correct the charge.Reason of review: Problems with payment.Maria, at Hudson Group, was asking me for information and I explained I was on the road travelling when she interrupted me to tell me she would just e-mail.To Whom it May Concern, On Friday 9-14-18 I purchased a pair of sunglasses at the Sunglass Hut at Phoenix Sky Harbor #8601 (602) 220-9236, receipt # 2012326, sales person: Amie 576653.I called and spoke with Amie on 9-15-18, she told me she couldnt help until they both went through and assured me the second one would drop off.I had now made five phone calls trying to get my money back into my account and I simply wanted someone to listen.
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I don't think what Sunglass Hut did with gaming the Gift Card System littlewoods ireland new customer discount is even legal.
There are other options for purchases good sunglasses I would suggest taking those other options because if you have any issues.
Here's the e-mail I sent Sunglass Hut.Company Name, it's a duplicate by the same member or copied text.With photo and video, prev 1of, 30 year anniversary gift for husband next, select Reason.Apology will include an offer to affected consumers who made a purchase during the sale and possess a gift card additional discounts.They did not acknowledge any mistakes nor address my main concern, which was the total lack of customer service.The next day I noticed I had two charges for 185.46, one of which was still pending.It's posted to the wrong business.Preferred solution: Full refund of my purchase and publically apologize for the mistake.In my case I had to spend another 50 bucks to get the same sunglasses with my Gift Card on 11/26 than if I could have used my gift card on Black Friday.
Meanwhile Sunglass Hut wasn't obligated to make any disclaimers to the gift card buyer that their giftees purchase would not be accepted during sales.
Only the latest review will count in the company's TrustScore).